PACE POOL & SPA SERVICE

Effective Date: Jan. 2026

Pace Pool & Spa Service (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our business, website, or communication services, including SMS messaging through AT&T Office@Hand.

We may collect personal information including:

• Name
• Phone number (including mobile number for SMS communication)
• Email address
• Physical address
• Pool service and repair details
• Information voluntarily provided through website forms, phone calls, text messages, or email

Personal information is used only to conduct business with our customers, including:

• Scheduling and providing pool cleaning, maintenance, and repair services
• Communicating service updates, appointment reminders, estimates, and invoices
• Responding to customer inquiries and support requests
• Sending service-related SMS messages when consent is provided

We do not use personal information for unrelated or unauthorized purposes.

Pace Pool & Spa Service does not sell, rent, or share personal information with third parties or affiliates for marketing purposes.

Personal information is accessible only to authorized employees who need the information to contact customers and perform requested services.

SMS consent is not shared with third parties or affiliates.

By providing your mobile number and opting in, you consent to receive SMS messages from Pace Pool & Spa Service via AT&T Office@Hand. Messages may include appointment reminders, service notifications, and customer support communications.

SMS consent is not shared with third parties or affiliates.

Message and data rates may apply.
You may opt out at any time by replying STOP.

We take reasonable administrative and technical measures to protect personal information from unauthorized access, disclosure, or misuse. Access is limited to employees who require the information to perform their job duties.

This Privacy Policy is:

• Easily accessible on our website
• Linked near SMS and contact consent language on web forms
• Included in the footer of every page of our website

If you have questions about this Privacy Policy or your personal information, please contact:

Pace Pool & Spa Service
📞 850-994-2905
📧 info@pacepoolandspa.com